IT Self Help

• Accessibility
• Email for Students
• Email for Staff
• Freewire TV
• Home and Away
• Internet and World Wide Web
• Manage your IT Account
• Media
• Personal File Store
• Personal Networks
• Portables (Staff)
• Printing/MFDs
• Remote Assistance
• Saving your Files
• Security
• Teaching Technology (AV Equipment)
• Telephones
• Viruses
• Wireless & Wired Networks
• Wireless Network for Staff

Access your email off campus

Students

Microsoft's Live@edu email service is the email system provided by the University. It can be accessed by going to www.wlv.ac.uk/studentemail.

You can also:

• forward your University Live@edu email to another account,
• access your Live@edu account from a mobile device using Exchange ActiveSync
• configure Windows Live Mail to access your student mailbox using IMAP4

Staff

There are different options for staff using Outlook/Exchange 2010 to access their email off-campus:

1. Outlook Web App (OWA) from any computer with Internet access.

• Log in to staff email at https://exchcas.unv.wlv.ac.uk/owa.
• Help with using OWA

2. Outlook Anywhere with Outlook 2010 so it looks the same as it does at work on a University computer.
   
   
3. Forward your email to another account

Access your Personal File Store off campus - how to work on your files from any computer with Internet access.

Access University Web Pages off campus

OWA and Internet Explorer 9 - what to do if your folders look empty

Staff only

Using a University owned portable computer off campus