General ICT Help

Mobile access to Live@edu email account

Log in to your email	Forward your email	Email guides
Help with Logging in to Live@edu	Mobile access	SkyDrive
Change your password	FAQ	Student email

These is a general guide to accessing your live@edu email account on mobile devices using Exchange ActiveSync. Different models and operating systems may vary slightly, but you'll still need to enter the same details.

Before you begin, you must be connected to Internet.

Windows Mobile

Scroll down to the Settings option from the main apps list.
Select Email and accounts.
Select Add an account.
Select Outlook (Exchange and Outlook Web App).
Enter your Live@edu email address e.g. a.b.ccccccc@wlv.ac.uk and your password for Live@edu.
Select Sign in.
This will fail and you'll be asked to check your information and try again. Leave the Domain blank and select Sign in again.
Select advanced.
Make sure your username is your full email address including @wlv.ac.uk.
Enter the Server name: m.outlook.com.
Make sure SSL encryption is turned on.
Choose Sign in again.
Your account is now created and you'll see an Outlook link on your home screen.

iPhone / iPad / iPod

Go to Settings.
Choose the option Mail, contacts & calendars.
Under accounts section, choose Add Account.
Choose the Microsoft Exchange option.
Complete the following fields:

E-mail - your Live@edu email address e.g. a.b.ccccccc@wlv.ac.uk
Domain - leave blank
Username - Your full email address including @wlv.ac.uk
Password - Your password for Live@edu
Description - Can be anything you like such as WLV Live Account

Click Next.
If it says "Cannot verify server identity. Would you like to continue anyway?" reply "Continue". This may happen more than once.
At some point an extra field will appear, labelled Server. In this field you need to enter m.outlook.com and click Next.
Afrer more verifying, you will be asked to choose the data you wish to sychronise with your mobile device. Then select Save.

Android - HTC

Go to Menu > Settings.
Select Accounts and sync
Select Add account
Choose Exchange Activesync.
Choose Manual Setup.
Complete the following fields

Your Live@edu email address - e.g. a.b.ccccccc@wlv.ac.uk
Server Address - m.outlook.com
Domain - Leave blank
Username - Your full email address including @wlv.ac.uk
Password - Your password for Live@edu

Make sure SSL encryption is turned on.
Select Next
Select the data you wish to Synchronise from the server.
Select Finish Setup

Android - non-HTC

Go to Menu > Email
If you've already got an account,

go to Menu > Accounts
go to Menu > Add Account

Enter your Live@edu email address - e.g. a.b.ccccccc@wlv.ac.uk
Enter your password - Your password for Live@edu
Choose Manual setup
Enter the following details:

Domain\Username - Your full email address including @wlv.ac.uk
Password - Your password for Live@edu
Server - m.outlook.com

Make sure SSL encryption is turned on.
Select Next
Select the data you wish to Synchronise from the server.
Select Finish Setup

Blackberry Curve

Go to Setup > Email Settings
Select Add in Email Accounts
In Email Setup select Other then Next
Enter your Live@edu email address - e.g. a.b.ccccccc@wlv.ac.uk
Enter your password - Your password for Live@edu then select Next
Select I will provide the settings and Next
Select POP/IMAP and Next
Make sure your email address and password are displayed then scroll down
Enter the Email server: outlook.com
The User name is the same as your email address
Select Next, and you should see an Account Setup Confirmation screen

More resources

Configuring Windows Live Mail to access your student mailbox using IMAP4

Help from Microsoft for setting up your phone to access your Live@edu account. Includes information about POP and IMAP.

Date: 31st January 2012
Last reviewed: 31st January 2012