University of Wolverhampton

IT Self Help

How to connect an Apple Mac to the University's personal networks - the wolfradiolan wireless network and personal wired networks in University Accommodation.

Note: The Clean Access Agent software is only available on MacOS X and later versions. Earlier versions of MacOS won't ask you to install Clean Access - you'll just need to log in on the Network Authorisation screen.

Network Authorisation

Download Clean Access Agent

Install CISCO Clean Access Agent

Log on to Clean Access Agent

Log out of Clean Access Agent

Problems?

More information about Clean Access and instructions for Windows users

 

Network Authorisation

Set up a connection to the network you want to use, i.e.. wolfradiolan.

select wolfradiolan

If you try and access the Internet, and your system hasn’t been registered or authorised to use the University network, you'll see the following screen:

Network Authorisation screen

Enter your IT Account username and password.  If you don't have an IT Account, you'll need to register for one.

Download Clean Access Agent

You now need to download and install the clean access agent software on your computer, which you only have to do once.

If your username and password are accepted, on most computers you’ll see the screen below - Network Security Notice.

Network Security Notice

Select Download CISCO NAC Agent to start the download.

In your downloads folder - double-click CCAAAgent_MacOSX.tar to expand it:

Downloads Folder

This will produce the installer package:

Downloads Folder expanded.png

 

Double click CCAAgent.pkg to start the installer.

 

Install CISCO Clean Access Agent

Follow the instructions on the Installer screens to install the software. This is the first one, and you'll be prompted through all the steps on the left of the screen.

Welcome to clean access agent installer

When you see the following screen at the 'Install' stage, enter your computer's Administrator Username and Password, (not your University IT Account details).

Enter administrator's password

When your computer username and password have been verified, you should see a message saying that the software has been successfully installed.

Welcome to installer end.png

Log on to Clean Access Agent

 

When the software has been installed successfully, the following window should open automatically:

CCA Login screen


Enter your University IT Account username and password, then select Login.

Note: If you check the Remember Me box, your details will only be retained until you shutdown your computer.

If your account details are verified, you will see the box below and should be able to access the Internet as normal.

Successful login

 

Log out of Clean Access Agent

To log out of Clean Access without shutting down your Mac, select the Clean Access icon from the Menu bar and choose Logout.

Note: If you log out, you won't be able to access the Internet.

CCA logout

From here you may also activate the Log in window.

CCA login


Problems?

If you have problems connecting to the wireless network after installing Clean Access, try turning wireless (Airport) off and back on again. (The problem may be that your Mac is not getting a new IP address).

If you have any problems with the procedure, please contact the IT Service Desk on ext. 2000, or ask staff in a Learning Centre.

 

  • Date: 5th July 2010
  • Last reviewed: 5th July 2010