PCounter- Paying by Cash

How do I add credit to my PCounter account with cash?

Adding credit to the system with the money you have in your pocket or wallet couldn't be easier. In various locations across the University, there are Cash Auto Loaders mounted on the wall for you to add money to your PCounter account.

When the screen asks you to enter your username, either:
- swipe your Print/Copy Card in the slot in the centre of the autoloader. Always swipe with the magnetic stripe to the right.
- or, if you don't have a card, type your student number using the keyboard and press 'Enter'. Then type your IT Account password and press 'Enter'
Your current balance will be displayed on-screen
Enter as much or as little money as you like (the Auto Loaders accept £1, £2 coins and £5, £10, £20 and £50 notes)
Your new balance will appear on-screen
When you've added as much cash as you want to, press the 'Finish' button
To print a receipt, press the 'Finish' button again and the receipt will be dispensed
Your balance will be updated within a few minutes, ready for you to use. Keep your receipt for your records. (see right)

Sample PCounter Receipt

PCounter Receipt

Cash Autoloader Machine

Cash Autoloader

NB: Auto Loaders do not give change. Any money paid into the system cannot be exchanged, refunded or transferred.

Remember, PCounter is a different system to EMOS and the SAS and other schools' printing systems. Any credit you add to PCounter will only be available in PCounter areas.

Where are the Auto Loaders?

You can pay cash into your account in the following areas:

Technology Centre (MI Building) - Next to the 'Go-Eat' snack bar at the back of the ground floor of the building
Harrison Learning Centre (MD Building) - In the IT Suite on the third floor next to the IT Help Desk
Compton Learning Centre (CL Building) - Next to the reception desk
Walsall Learning Centre (WL Building) - In WL basement, opposite the IT Help Desk
Telford Learning Centre (SA Building) - On the second floor, opposite the IT Help Desk